Afagh Pharmaceutical Chemical Company — Privacy Policy
Scope
This policy applies to the official website of Afagh Pharmaceutical Chemical Company and to all contact / inquiry / newsletter forms under the same domain. Third-party services integrated into this website (such as Google Analytics or reCAPTCHA) are governed by their own separate policies.
1) What data do we collect?
- Full name
- Phone number (landline / mobile)
- Email address
- Subject and message content; uploaded attachments
- Cookies and session identifiers (for site functionality)
- Browser details, device type, pages visited, and visit timestamps
- IP address and anonymized analytics data
2) Why do we use your data?
- To respond to requests, messages, and follow up on orders / distributorship inquiries
- To provide technical support and after-sales services
- To improve user experience and analyze website performance
- To comply with legal and security requirements and prevent misuse
- To send essential notices or relevant content (where consent is obtained)
3) Legal basis for processing
We process data based on one or more of the following: performance of your request (e.g., responding to a form), your consent (e.g., newsletters), and/or our legitimate interests in improving services and ensuring security.
4) Who do we share data with?
We do not sell your personal data. Limited sharing may occur with:
- Technology service providers (hosting, email, analytics) under confidentiality agreements
- Competent authorities upon valid request and where required by law
5) Cookies & analytics tools
This website may use essential cookies and analytics tools (such as Google Analytics). You can manage or block cookies through your browser settings; however, some parts of the site may not function properly as a result.
6) Data retention
Form submissions are retained for a period proportionate to the collection purpose and legal requirements (for support correspondence, typically up to 24 months unless earlier deletion is requested or a longer period is required by law).
7) Information security
We use customary security measures (restricted access, encrypted communications where available, and backups). However, no system is entirely risk-free, and absolute security cannot be guaranteed.
8) Children’s data
Our services target businesses and veterinary professionals and are not designed for children. If we become aware of inadvertently collected data from minors, we will delete it upon notification.
9) Your rights
- Access to your data and the ability to obtain a copy
- Request correction or updates
- Request deletion, restriction of processing, or object to certain processing activities
- Withdraw consent at any time (for consent-based processing)
To exercise your rights, please use the contact methods below.
10) Contact
- Email: info@afaghcp.ir
- Phone: +98 26 3667 0933
- Address: Alborz Province, Simindasht Industrial Zone, 8th West Street, Iran
11) Changes to this policy
This policy may be updated from time to time. The latest version will be published on this page with an updated date. Continued use of the website after changes indicates acceptance of the new version.